Terms of Service

1. Acceptance of Terms

By accessing or using MR Shop ("we", "our", or "us") website and services at mrshopbangladesh.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3. Products and Orders

• All products are subject to availability
• Prices are in Bangladeshi Taka (BDT) and may change without notice
• We reserve the right to cancel orders due to pricing errors or stock limitations
• Product images are for illustration purposes; actual products may vary slightly

4. Payment

We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Cash on Delivery (COD)

Payment must be completed before order processing for prepaid orders.

5. Shipping and Delivery

• Delivery times are estimates and may vary
• We are not responsible for delays caused by courier services
• Risk of loss transfers to you upon delivery
• Free delivery is available on orders over ৳5,000

6. Returns and Refunds

• Returns must be initiated within 7 days of delivery
• Items must be unused and in original packaging
• Refunds will be processed within 5-7 business days
• Certain items (perishables, personal care) may not be eligible for return

7. User Conduct

You agree not to:

• Use our services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Post false, misleading, or harmful content
• Violate any applicable laws or regulations

8. Intellectual Property

All content on MR Shop, including logos, text, images, and software, is the property of MR Shop or its licensors and is protected by copyright and trademark laws.

9. Limitation of Liability

MR Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific product in question.

10. Indemnification

You agree to indemnify and hold MR Shop harmless from any claims, losses, or damages arising from your violation of these Terms or your use of our services.

11. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Email: support@mrshopbangladesh.com
• Facebook: MR Shop Official
• Website: Help Center